Last updated: 2026
If something's genuinely wrong with WinCopy Pro, we'll make it right.
Email [email protected] within 7 days of purchase with the email address you bought under and a brief reason for the request (e.g. a bug, an accidental duplicate purchase, or the wrong product). Refunds are granted for genuine issues, not automatically just because the window hasn't closed. Approved refunds are processed through Paddle and typically appear on your statement within a few business days.
Being straightforward about how this works: after a refund, we mark the key as revoked, which blocks it from being activated on any device going forward. Day-to-day use stays fully offline (see our Privacy Policy) — WinCopy only checks in with our server once, at activation — so a copy already activated before the refund keeps working locally rather than being killed remotely. We ask that you stop using Pro features after a refund, on trust, the same way you'd stop using a piece of software after a return in any other context.
WinCopy Free has no purchase and nothing to refund — it's yours to keep using regardless.
WinCopy